Privacy Policy

Last updated: January 29, 2025

1. Introduction

Sports Stats Limited ("we," "us," or "our") operates the CrewSpeed mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.

We are committed to protecting your privacy and complying with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

  • Name and email address (for account creation)
  • Team or club affiliation (optional)
  • Payment information (processed securely through Apple App Store)

2.2 Usage Data

We automatically collect certain information when you use the App:

  • Device information (model, operating system, unique identifiers)
  • App usage statistics and performance data
  • Crash reports and error logs

2.3 Location Data

With your explicit permission, we collect GPS location data to provide core App functionality:

  • Real-time speed tracking during rowing sessions
  • Route mapping and distance calculations
  • Performance analysis based on location data

Note: Location data is only collected when you actively use the tracking feature and have granted location permissions.

2.4 Audio Recordings

If you use the audio recording feature, recordings are:

  • Stored locally on your device
  • Not uploaded to our servers

3. How We Use Your Information

We use the collected information for:

  • Providing and maintaining App functionality
  • Processing subscriptions and payments
  • Improving App performance and user experience
  • Sending service-related communications
  • Analyzing usage patterns to enhance features
  • Complying with legal obligations

4. Legal Basis for Processing

We process your personal data based on:

  • Contract: To provide the services you've requested
  • Consent: For location data and optional features
  • Legitimate interests: For improving our services and app functionality
  • Legal obligations: To comply with applicable laws

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share data with:

  • Service providers: Third parties who help us operate the App (e.g., hosting, analytics)
  • Legal requirements: When required by law or to protect our rights
  • Business transfers: In case of merger, acquisition, or sale of assets
  • With your consent: When you explicitly agree to sharing

6. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and authentication
  • Secure data storage practices

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your data for as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

Session data and recordings can be deleted by you at any time through the App. Account data is retained until you request deletion.

8. Your Rights

Under UK GDPR, you have the right to:

  • Access: Request copies of your personal data
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your data
  • Restriction: Limit processing of your data
  • Portability: Receive your data in a portable format
  • Object: Object to certain processing activities
  • Withdraw consent: Where processing is based on consent

To exercise these rights, contact us at privacy@getcrewspeed.com

9. Children's Privacy

CrewSpeed is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

10. International Data Transfers

Your data may be transferred to and processed in countries outside the UK. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses approved by the UK Information Commissioner's Office.

11. Third-Party Services

The App may contain links to third-party services. We are not responsible for their privacy practices. We encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes through the App or via email. Your continued use after changes constitutes acceptance.

13. Contact Information

For privacy-related questions or to exercise your rights, contact us at:

Sports Stats Limited

Data Protection Officer

Email: privacy@getcrewspeed.com

General Support: support@getcrewspeed.com

Website: getcrewspeed.com

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk